Appointments - Neurosurgery

To schedule an appointment, contact the Dept. of Neurosurgery at 909-558-6388 or toll-free at 877-558-0800.


As part of your surgical care, you may be admitted to Loma Linda University Medical Center, or Loma Linda University Medical Center - East Campus as an outpatient or inpatient.


An outpatient is a patient who is not hospitalized for less than 24 hours. In other words, you may just visit the hospital for a same-day procedure or surgery. You will need a physician’s order for that outpatient test or procedure. Be sure to bring that order with you the day of your visit.


An inpatient surgery or procedure is one that requires a hospital stay of more than 24 hours. If you are scheduled for an inpatient admission, your physician will make the necessary arrangements so that you can be admitted to the hospital. You will receive specific instructions from your surgeon's office staff about when and where to check-in.


Both inpatients and outpatients need to check in at the Patient Check-In Office, which is open 5:30 a.m. to 5:00 p.m, Monday through Friday. The office is closed Saturdays and Sundays. For more information please call: (909) 558-6625.

Once you arrive at the Patient Check-In office, a customer service representative will guide you through the check in process. The representative will confirm your address, telephone number, place of employment and insurance information.  You will also be asked to review and sign forms required by State and Federal Regulations. If you would like to expedite the check-in process you can download, print and complete the forms, then bring them to your appointment.

To expedite the process, please bring the following with you:
•    Photo identification
•    Referral/authorization
•    Insurance cards
•    Co-pay
•    Completed hospital registration forms
•    Medical history and records (e.g., x-rays, MRIs, CT scans)

Insurance and Payment

Financial arrangements for your care will be handled at the time of check-in. If your service is scheduled in advance (‘pre-registration’), we will attempt to verify your insurance eligibility, authorization requirements for your specific services and determine your financial liability for the services prior to your check-in.

Your co-pay, deductible, co-insurance and/or self-pay discounted rate are due at the time of service.  Payments can be made by cash, credit cards, personal check, EFT (Electronic Funds Transfer).  Your insurance coverage is a contract between you and your insurance company.  Benefits will vary depending upon the type of insurance policy you carry.

If your insurance does not cover the entire cost of your care, you will have to pay the remainder at the time services are rendered. Alternatively you can work out payment arrangements with a financial counselor.

Pre-Certification and Insurance Verification

If your insurance requires a pre-certification, we will attempt to obtain all required clinical information from your physician to confirm the authorization is obtained prior to your arrival for services.  If we are unable to obtain a pre-certification, we may need to cancel or reschedule your services.

The pre-registration and insurance verification department is open Monday through Friday from 5:30 a.m. to 5:00 p.m.  If you have questions about your insurance benefits and authorization requirements prior to your hospital services, call (909) 558-4000, ext. 14162.


Loma Linda is a Medicare/Medi-Cal provider.  Medicare and MediCal patients must present their current cards at the time of service.  Medicare patients should pay their deductible at the time of admission.  If the deductible is not paid, supplemental insurance eligibility must be verified.  Medicare patients should be prepared to pay inpatient deductibles at the time of admission.

Medicare patients: If you are scheduled for an outpatient service, please note that we are required by Medicare to verify that your ordering physician’s diagnosis is clearly stated along with the order for the test or procedure. This diagnosis serves as the rationale for the service being rendered. In some cases, Medicare will not pay for a service because they feel that the diagnosis does not justify the need for the test or service requested.

Financial Counseling Services

The Financial Assistance office is here to help un-insured and under-insured individuals.  We will complete a screening to help identify a patient’s linkage to one of the County or State Programs including (but not limited to) Medi-Cal, MIA, CMSP, cash discounts and possible charitable discounts.  

Our financial counselors will help you complete the applications, schedule appointments for you with a County Eligibility Worker and follow up with you to return all required documentation. We also assist you in following up with outside Eligibility Workers if you already have a pending case.  Our financial counseling service also completes MIA applications for San Bernardino County where applicable.  We also assist in setting up payment arrangements on cash discounted and/or charity discount payments.

Registration Forms:

•    Conditions of Treatment (English or Spanish)
•    Patient Rights (English or Spanish)
•    Patients Responsibilities (English or Spanish)
•    Patient Complaint/Grievance (English or Spanish)
•    Notice of Privacy Practice (English or Spanish)
•    Facility Directory Information (English or Spanish)
•    An Important Message from Medicare about Your Rights (English or Spanish)
•    Notice of Charity Care, Discounted Payment and Self-Pay Payment Policy (English or Spanish)
•    Financial Assistance Brochure (English)
•    Physicians Order to Admit (English)
•    Request for Admission or Surgery (English)

Our expert team of neurosurgeons offers consultation to thoroughly review patients’ medical histories and diagnostic data in order to carefully select patients for potential surgery.

Spine Procedures
We perform a wide range of minimally invasive and open spine procedures, including:

  • Anterior cervical discectomy and fusion (ACD&F)
  • Cervical laminectomy with or without fusion
  • Cervical and lumbar artificial disc replacement
  • Lumbar laminectomy and discectomy
  • Lumbar fusion, including anterior lumbar interbody fusion (ALIF), and transforaminal lumbar interbody fusion (TLIF)

Cranial Procedures
The most common procedures we perform related to the scalp, skull, and brain include:

Endovascular Procedures

  • Carotid artery stenting for carotid stenosis
  • Coiling of cerebral aneurysms
  • Embolization of arteriovenous malformations

Peripheral Nerve Procedures

  • Carpal tunnel release
  • Peroneal nerve decompression
  • Ulnar nerve decompression

Clinic Locations

Loma Linda Outpatient Clinic
Loma Linda Professional Plaza

25455 Barton Road, Suite 108-A
Loma Linda, CA 92354
Toll Free: (877) 558-0800
Fax: (909) 558-6309
Get Driving Directions

Loma Linda Outpatient Clinic
Loma Linda Murrieta Medical Center

20878 Baxter Road, Suite 510
Murrieta, CA 92563
Toll Free: (877) 558-0800
Fax: (909) 558-6309
Get Driving Directions

Hemet Outpatient Clinic
603 E Latham Ave.,
Hemet, CA 92543
Toll Free: (877) 558-0800
Fax: (909) 558-6309
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Hesperia Outpatient Clinic
12021 Jacaranda Ave
Hesperia, CA 92395
Toll Free: (877) 558-0800
Fax: (909) 558-6309
Get Driving Directions

Highland Springs Outpatient Clinic
81 S.Highland Springs Suite 301
Beaumont, CA 92223
Toll Free: (877) 558-0800
Fax: (909) 558-6309
Get Driving Directions

Riverside Outpatient Clinic
4500 Brockton Ave., Suite 201
Riverside, CA 92501
Toll Free: (877) 558-0800
Fax: (909) 558-6309
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For Appointments - Please Call